New to BankNordik

Whether you're coming here to live, work or study we're here to help.

When setting up an account at BankNordik for the first time, you are required to go through a process with paperwork, providing identification papers and registration.   

Steps in the The Customer Establishment Process

  • Mynd 

How to create a bank account


Through email - kundi@banknordik.fo

 

 

 

 







 


At our branches

Branch opening hours:

  • Customer service: Monday to Friday from 10am to 4pm.  
  • Cashier: Tuesday and Thursday from 10am to 4pm. 

 

 

 

Information we will ask you

 

As part of the application process, we will ask you:

  • Your personal details – this includes your date of birth, nationality, citizenship and social security number.
  • Your address – current Faroese home address and your previous address (if less than 1 year).
  • Contact details – your phone number and email address.
  • Employment – we’ll need to know what your job is.
  • Deposits and transactions – we need to know your total annual recurring amounts.
  • Expected cash deposits – How many and the amount.
  • Expected transactions to and from foreign countries – How many and the amount.
  • Income – how much money you earn each month.

Book an appointment

And we will guide you through the costumer establishment process.

Book here

Identification Documents

 

Resident in the Faroe Islands

  • Driving license
  • Passport
  • Identity card – from one of the countries in the Schengen Agreement*
  • Identity card – from the Danish military
  • Police identity card
*Approved countries (Schengen countries): Belgium, Estonia, Finland, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Czechia, Germany, Hungary, Austria, Liechtenstein, and Switzerland. Bulgaria, Cyprus, Romania, Ireland, and Great Britain participate in the Schengen Agreement.

 

 

 

 

 

 

 

 

 

Resident of a foreign country

  • Driving license
  • Passport
  • Address verification from your country - Name, address, and personal identification number. Find your TIN number here.

If you have neither a driver’s license nor passport, you must provide the bank with two of the following identification documents, one of which must display name, identity number and address:

  • Baptism or name certificate
  • Social security document
  • Latest tax return from TAKS
  • Document from public authority, which verifies your name, social security number and address.

 

Confirmation of identity

 

When becoming a customer at BankNordik, we need to confirm your identity. This needs to be done before we can establish any products for you. You can confirm your identity in two ways:

Come by one of our branches

  • You need to show us your identification documents, which are the same documents that you handed in with the “Customer Establishment form”. You can hand the documents in with your “Customer Establishment form”, or later if you are not in the Faroe Islands when applying for your account.

Order an online video meeting on Teams

  • You need to show us your identification documents, which are the same documents that you handed in with the “Customer Establishment form”.

Frequently asked questions

How quick is the customer establishment process?

The customer establishment process takes up to 2 days.

The time it takes,  depends on:

  • The document "Establishment of Customer Relationship - Retail Customer" being correctly filled out.
  • That we have received all the relevant documents.
  • That the identification verification is in place.    
How quickly do we open personal accounts?

It takes 1 to 2 days to establish you as a customer in our systems.

You will be sent a document for establishing an account, which you will need to sign with Samleikin*. When signed, the account will be visible in your netbank.

*You need to have "Samleikin", a Faroese digital login and signature, before you sign up for internet banking. Read more here

How quickly do customers get internet banking?
  • It takes 1-2 days to establish you as a customer in our systems. You will be sent a document for establishing an account, which you will need to sign with Samleikin*.
  • The Netbank is ready to use immediately after you sign the document for establishing your account.

*You need to have "Samleikin", a Faroese digital login and signature, before you sign up for internet banking. Read more here

Who quickly does it take to get a card?
  • When you are established as a customer I our system (1-2 days), will send you the documents for ordering a card.
  • The card will be ordered when you sign the documents with for ordering a card. The card will be ordered when you sign the documents with Samleikin. After you sign the card agreement it takes 10-14 days to receive a card.
What are the costs of establishing a customer relationship?

The costs of establishing a part time customer relationship are 250 kr. This cost includes a transaction account.

What are the costs of establishing a product?

There are costs related to:

  • establishing as a customer
  • getting an account
  • getting internet banking
  • ordering a card

Please contact us by e-mail or at one of our branches for specific costs.

The costs are variable and can change.  

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